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Responding to clients' needs – South China Morning Post features The Executive Centre’s client-oriented offerings

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South China Morning Post, the leading English newspaper in Hong Kong, recently featured The Executive Centre’s diversified and client-oriented offerings.

As competition among serviced offices continues to intensify in Hong Kong, it is vital for companies to understand their clients' needs and requirements to offer them the best service.

Client feedback and suggestions from the annual Client Heartbeat Survey allow TEC to close gaps in its assistance to clients and formulate new services, such as the recently introduced IT Transition Services. The idea of assisting departing clients with IT services came up when TEC realised that many of them had problems handling their own IT requirements when leaving the business centre to set up their offices.

"Whatever the scale and challenges of the business relocation, our professional IT teams can handle all aspects of IT infrastructure management with expertise and experience, enhancing the clients' business efficiencies and minimising costs when moving into their own premises," Joshy George, Corporate Director - IT Services of The Executive Centre says.

Another idea TEC launched last year, based on its survey, is the Business Network Programmes. More than 20 events are held every year in the form of seminars, forums, workshops and cocktail events, and in-house clients are invited on a complimentary basis.

"These gatherings foster exchange of ideas and information among business professionals from different countries and all sectors. It is definitely the place to start in connecting with international resources," Gigi Liu, Corporate Director - Marketing and Communications of The Executive Centre comments.

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The Executive Centre's premium client-oriented offerings

About The Executive Centre

The Executive Centre is the leading premium serviced office provider in Asia Pacific with over 80 centres in 21 cities. Founded in 1994, it operates in Hong Kong, Beijing, Chengdu, Shanghai, Tianjin, Shenzhen, Guangzhou, Macau, Taipei, Tokyo, Seoul, Singapore, Jakarta, Bangalore, Chennai,Pune, Mumbai, Gurgaon, Brisbane, Perth and Sydney. The Executive Centre provides serviced offices, virtual office representation services, meeting and conference facilities, and business concierge services to multinational corporations, small and medium enterprises, and start-ups locally, regionally and internationally. Please visit our Web site at www.executivecentre.com